Privacy Policy

1. Scope

This policy applies to Study With Me clients including students, prospective students and other individuals.
This is in accordance with the Australian Privacy Principles as contained in the Privacy Act 1988  and the Higher Education Support Act 2003.

2. Purpose

Study With Me takes privacy very seriously and is committed to protecting the privacy of individuals. This includes personal, health, financial, and other confidential information necessary for Study With Me to carry out its functions. Study With Me will take all reasonable steps to protect individual information from loss, misuse, unauthorized disclosure, or destruction. The right to privacy is a value that is highly regarded.

Study With Me collects personal information by fair and lawful means, which is necessary for the purpose of enrollment and operation. This policy is issued in accordance with:

  • The Privacy Act 1988;
  • Any relevant educational privacy standards or regulations; and
  • Applicable local or national data policies.

Study With Me endeavors to balance the rights of privacy with the need to be accountable and transparent in its dealings. Certain information may not be disclosed under freedom of information laws. This includes private information relating to another individual, Study With Me’s internal working documents, and material obtained in confidence.

3. Definitions

  • Client: A person who is currently, has been, or could potentially be participating in activities or programs offered by Study With Me.
  • Team Members: Study With Me employees, partners, or contractors.

4. What Type of Information We Collect

Study With Me will lawfully collect information required to enable its functioning as an educational platform.

Personal information collected may include:

  • Names
  • Addresses
  • Dates of Birth
  • Contact Details
  • Qualifications
  • Work Experience
  • Payment Information

5. Why We Collect Personal Information

Study With Me may use personal information for the following purposes:

  • To provide information about services or educational opportunities;
  • To maintain academic records;
  • Planning and reporting;
  • Communication;
  • Research and evaluation;
  • Financial administration (including debt recovery);
  • Auditing;
  • Marketing purposes;
  • To meet the requirements of applicable legislation and governmental agencies; and
  • For any other purposes where the individual has provided consent for such use.

6. How Personal Information Is Collected

Personal information will be collected by lawful or fair methods.
This information is typically collected through electronic forms, online submissions, or in hard copy format.

Study With Me’s preferred source of personal information is directly from individuals. Study With Me may also record various communications with related individuals.

7. Disclosure of Personal Information

Study With Me will not disclose personal information except as permitted under this policy. Personal information will not be disclosed to any person, body, or agency (other than the individual concerned) unless:

  • The individual has expressly or impliedly consented to the disclosure;
  • The disclosure is necessary to prevent or lessen a serious and imminent threat to the life or health of the individual or another person;
  • The disclosure is required or authorized by law;
  • The disclosure is reasonably necessary for enforcement of the criminal law or other legal obligations;
  • The individual is under the age of 18, and disclosure to parents/guardians is appropriate;
  • The individual applies to enroll at another institute, and the situation favors the individual; or
  • Disclosure is necessary to meet the requirements of applicable government agencies or authorities.

When Study With Me discloses information to third parties, it will advise them to use the information solely for the purpose for which it was provided.

8. Storage and Security of Personal Information

Personal information will be collected by lawful or fair methods.
This information is typically collected through electronic forms, online submissions, or in hard copy format.

Study With Me’s preferred source of personal information is directly from individuals. Study With Me may also record various communications with related individuals.

9. Accessing Your Own Personal Information

Individuals may request access to personal information held by Study With Me by submitting a written request to the appropriate contact point, providing full details of their name, ID, and the specific information required.

10. Update of Personal Information

Study With Me will make reasonable efforts to ensure personal information is accurate and up to date. Individuals may request updates or corrections to their personal information by contacting Study With Me.

If Study With Me disagrees with a request to amend information, the individual may request that a notation is placed on the record indicating their version of the facts.

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